AgilePM Foundation
As its name suggests, the foundation AgilePM certification introduces trainees to the core principles needed to facilitate a successful project, while allowing a degree of scope and agility that not many other methodologies provide.
AgilePM certification is helpful to enhance the project manager skills with a clear, concise and detailed perspective for the project’s productivity. Thus the certification is useful for all candidates and proficiency levels, from experienced project managers to industry first qualified practitioners.
Exam Format
For the 2014 exams aligned to Handbook v2.0
- Multiple choice format
- 50 questions per paper
- 25 marks required to pass (out of 50 available) - 50%
- 40 minutes duration
- Closed book.
For the 2010 exams aligned to Handbook v1.2
- Multiple choice format
- 60 questions per paper
- 30 marks required to pass (out of 60 available) - 50%
- 60 minutes duration
- Closed book.
AgilePM Practitioner
The practitioner level improves, encourages and equips you with an in-depth knowledge of how to go about implementing the principles of AgilePM into your daily work life.
Pre-requisites accepted to be eligible to take the Practitioner examination:
- 1. AgilePM Foundation Certificate (either 2010 or 2014 version), or
- 2. DSDM Atern Foundation Certificate, or
- 3. DSDM Advanced Practitioner Certificate.
The practitioner examination is in the "Objective Testing" format of scenario, question and answer booklet.
Exam Format
For the 2014 exams aligned to Handbook v2.0
- Objective testing
- 4 questions per paper, 20 marks available per question
- 40 marks required to pass (out of 80 available) - 50%
- 2.5 hours duration
- Open book (restricted to the official manual only) examination.
For the 2010 exams aligned to Handbook v1.2
- Objective testing
- 4 questions per paper, 15 marks available per question
- 30 marks required to pass (out of 60 available) - 50%
- Two hours duration
- Open book (restricted to the official manual only) examination.
AgilePM Certification: FAQs
- The Agile Project Management aims to address the needs of those working in a project-focused environment who want to be agile.
- Based on the proven fundamentals within the DSDM Agile Project Framework, the certification provides the ability to deliver Agile Projects in organizations requiring standards, rigour and visibility around Project Management, while at the same time enabling the fast pace, change and empowerment provided by Agile.
- ITIL® stands for: Information Technology Infrastructure Library.
- The ITIL® Certificates are designed as IT Service Management qualifications. These focus at professionals who wish to become familiar with the best practices for IT Service Management, as defined in the OGC IT Infrastructure Library guidelines.
- This certification is best suited and practicable across all IT and ITES individuals.
- APMG-UK specializes in the accreditation and certification of organizations, processes and people, within a range of industries and management disciplines, APMG-UK is the UK arm of APMG-International. APMG is The Official Accreditor of the ITIL® portfolio.
- We are one of the APMG accredited training providers; APMG is the official accreditor for ITIL®.
- We are pioneer in the field of blended model of training. Our trainers are Consultants who also deliver training. So, they bring in their real life examples, challenges and case studies to enhance learning experience of the participants.
- Our study methodology is experienced by aspirants across 108 countries. Our presentation is just a guideline for our ITIL® training workshop. The training is driven by the participants expertise in their own field, the problems they face and how best to solve these problems, with the ITIL® framework in mind.
- We provide self-paced study material with anytime, anywhere access (i.e., e-learning content). The content is available 24 / 7 through our user friendly learning management system (LMS)
- We dont sell training. We offer training programs which suit individual unique training needs. We work with our customers to select the right group (the experience and the background).
- We strive to ensure that our participants understand the concepts. We mix IT and non-IT examples to ensure that the concepts are understood by both IT and non-IT executives in our ITIL® training workshops.
- Our objective is to enable learning through thought process. We do not strive to push for certification. But certification is a definite by product by itself.
- Most economical training courses offered in the industry.
- The holder of the Foundation Certificate in IT Service Management should be aware of the techniques, processes and functions in the core ITIL® publications of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. He or she should be able to relate this knowledge to wider IT issues and to their own work environment.
- The majority of people that consider ITIL® as a qualification do so for career and personal development reasons. Often this is driven by a change of job or career, where you notice that to get to the top of the CV pile, you need to have an extra qualification like ITIL® (even if you have been involved in service management successfully for many years without it). In many advertised positions ITIL® has become a prerequisite.
- The majority of companies that implement ITIL® also encourage their employees to take the exams. If your staffs have accredited ITIL® qualifications, then you can present your company as using ITIL®. This works particularly well where you tender for or supply to any large IT organizations or outsourcing companies.
- Amongst the key changes, ITIL® 2011 is a wholesale shift towards a service-driven lifecycle approach and guidance which aims to be more prescriptive.
- The core disciplines of ITIL® used to focus on what Service Support and Service Delivery should be done. Ten processes tightly defined ITIL® around some of the main operational elements of running IT services.
- The Ten Original ITIL® Processes:
- Finance Management
- Availability Management
- Capacity Management
- IT Service Continuity Management
- Service Level Management
- Change Management
- Service Asset & Configuration Management
- Release & Deployment Management
- Incident Management
- Problem Management
- ITIL® 2011 Processes expanded the original ten processes into 27 processes organized into five core areas Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Processes.
- The intent is to explain how more than just the what based approach of 2011.
- ITIL® 2011 processes have expanded to cover the complete service management lifecycle and are closely aligned with ISO 20000.
- ITIL® outlined what should be done to improve processes; ITIL® 2011 explains clearly how you should go about implementing the same.
- Another key ITIL® 2011 addition is demonstrating return on investment to the business. This was one of the most frequent requests from the industry consultations, carried out as part of the version three projects.
- To get recognized in ITIL® as an individual you need to achieve certification by taking an ITIL® examination through a recognized exam center. There are different levels of ITIL® certification based on varied career level.
- ITIL® 2011 consists of a library of five books:
- Service Strategy Guidance on defining the types and levels of service that you wish to provide to your users and/or your customers.
- Service Design Guidance to shape the way in which your service strategy will become a reality.
- Service Transition Guidance on the implementation of these services. Moving from the previous state to the new state.
- Service Operation Guidance on the day to day management and measurement of your services.
- Continual Service Improvement Guidance on how to periodically review your portfolio of services to ensure that they are as good as they can be and still of value you to your clients.
- In addition, ITIL® is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.
- ITIL® 2011 provides:
- Increased user and customer satisfaction with IT services
- Improved service availability, directly leading to increased business profits and revenue
- Financial savings from reduced rework, lost time, improved resource management and usage
- Improved time to market for new products and services
- Improved decision making and optimized risk
- Individuals with existing ITIL® qualifications can use those qualifications as credits towards the Expert. They may find the credits or qualifications to attain to make them eligible for the current 2011 Bridging routes.
- Candidates who hold earlier ITIL® qualifications can update their knowledge and certification via a series of bridging courses, such as the Foundation Bridging Course. These courses will also earn a candidate credits towards the Expert Level.
- The answer is NO, then the ITIL® qualification structure has completely changed and ITIL® managers and practitioners will be required to take a bridging course and exam in order to be eligible for the new ITIL® Diploma certificate.
- The courses and examinations for ITIL® managers and practitioners to bridge to ITIL® 2011 are still under discussion and are expected to be released over the coming few months by the examination board.
- Blended mode of training (Balanced Mix of classroom based and online training)
- Online ITIL® Foundation standard course
- We also offer ITIL® practice test
- Yes, we would be happy to arrange an in-house or onsite ITIL® training program as requested by the corporates at discounted price. For corporate enquiry or in house training requirements please write to sales@hobnobglobal.in with subject line as ITIL® Corporate or call our global support number.
- For Basic level foundation you can, as the ITIL® manuals contain pretty much everything you need. However it is hard and often your own interpretation of ITIL® may be different to that required or of the standard. If you are working on a shoestring budget, then this may be the only option open to you, but with all the extra study involved, your time may be better spent learning using an accredited course.
- For the intermediate or diploma levels it is compulsory to attend an accredited training course.
- Yes, if you hold an ITIL® foundation certificate from any of the previous versions of ITIL® you need to attend a one-day course with an examination in order to update it to an ITIL® 2011 qualification. This will be essential for anyone wishing to go onto the higher levels of ITIL®.
- For each multiple choice exam, every candidate receives the result paper and certificate within four weeks of the examination session.
- ITIL® 2011 qualifications are not valid for a defined period and will not expire.
- At the start of the examination session one fills in the Personal Data Form. On this form there is an item where you can specify exactly how your name should be printed on the certificate.
- If you are sitting in the examinations through an accredited training organization, the costs of the exams are generally included in the course fee. APMG-International use a global pricing structure, so for those sitting exams at a public exam center, the cost is dependent on where the exams are being conducted.
- To find out the cost in your region, please contact the APMG-International Service Desk on servicedesk@apmg-international.com or you can write to us at sales@hobnobglobal.in with subject line ITIL® Examination.
- Pass marks for the ITIL® examinations are as follows:
- Foundation: You will need to score 26/40 (65%) to pass the foundation exam.
- Foundation Bridge : You will need to score 13/20 (65%) to pass the foundation bridge exam.
- Intermediates (inc. MALC): You will need to score 28/40 (75% to pass an intermediate exam.
- Managers Bridge: You will need to score 16/20 (80%) to pass the managers bridge exam.
- In the unfortunate case you failed an examination; you can take part in another examination session, which is subject to a re-sit fee. This does not necessarily have to be at the same examination center.
- There is no limit to the number of times you can retake the examination.
- Exam pass rates are much higher for delegates who have sat an accredited training course. You should consider potential re-sit costs when choosing the most appropriate training route.
- Thomson Prometric is a worldwide provider of computer based examinations. The ITIL® Foundation examination is one of the examinations available in the Prometric Authorized Testing Centers.
Venue
- Hotel VITS International, Andheri East, Marol Pipe-line, Andheri Kurla Road, Mumbai
Terms and Conditions
Registration
Registrations will be confirmed, subject to availability &timely receipt of payment. On-spot registrations will be on first-come - first serve basis, and will be subject to seat availability. Registrations are transferable within your organization on request till 3 days before the event date. Registration allows us to use the name of your organization in our future marketing activities as our customer.
Examination Cadidate terms and conditions
